Besides contacting our support team, you can always consult the frequently asked questions regarding our services.
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I have purchased the service and did not receive the goods. I have received the following SMS: "YOUR REQUEST IS NOT VALID, BUT YOUR PHONE BILL WAS CHARGED. TO MAKE YOUR REQUEST VALID PLEASE USE PAYMENT WIDGET TO START THE PURCHASE."
I do not like the service I purchased, and I demand a refund.
I have been charged, but I have not received the goods that I purchased.
Can I remove the daily and monthly limits for topping up games?
I am not receiving payment confirmations.
I am being repeatedly charged for the service I purchased only once.
I deleted an application, but you are still charging me, why?
I have tried to conduct the purchase, but my transaction has failed.
Something is wrong with my in-game account.
I have entered my phone number; however I am not receiving the text message.
I am trying to purchase the service, but the error message I am getting is that my number is invalid, Unsupported MNO.
I have registered a new service, but it is pending approval.
When I register a new service, how long will the approval of it take?
What kind of bundle models are supported through Centili Fusion bundling platform?
What kind of bundle options are supported through Centili Fusion bundling platform?
Through which channels can users activate the bundle offer?
Who manages the user lifecycle?